Helping you recover and build back better from flooding
We are working with residents to help aid in our city’s recovery as we clean up and rebuild to bring our city and suburbs back to the way we know and love.
The recent severe weather event in Brisbane has impacted many residents and businesses who were inundated with floodwater.
Brisbane Sustainability Agency and Brisbane City Council are working with residents to help aid in our city’s recovery as we clean up and rebuild to bring our city and suburbs back to the way we know and love.
Recovery resources for residents and businesses
Flood rates relief – Brisbane City Council is supporting residents affected by the recent severe weather with a range of rates relief initiatives.
Grants and financial assistance – A list of the types of Queensland Government grants and financial assistance available to flood-affected residents and businesses in the state.
Disaster recovery services and support – Australian Government online search engine to find how to claim disaster support payments and other services in your area.
Disaster and emergency services – Queensland Government support services for residents and businesses affected by flooding.
Recovering from a disaster – Brisbane City Council information on recovery, health, pets and tools to help following a disaster event.
Givit – The official Government partner for donations towards the 2022 Flood Recovery. If you have lost items due to flood damage, this online portal offers solutions through community donations.
Flooding in Brisbane – Brisbane City Council’s information on flooding in Brisbane.
Brisbane waste services during flood and clean up – Brisbane City Council’s waste services information for flood-related waste, including free resource recovery trips, food waste drop-off, and kerbside collection.
Public health advice for disaster management – Queensland Health’s factsheets, posters and advice regarding health and safety when responding to and recovering from disaster events such as fire, storms, cyclones and floods.
Asbestos safety – Asbestos is common in houses built before 1990. Material containing asbestos can be damaged during severe weather and recovery efforts can be dangerous if this material is not handled safely. Read this resource on how to identify and manage asbestos materials after a flood event.
Infection risk from flood recovery and response work – Flooding can release all kinds of toxic substances – this guide shows you how to keep safe while helping with recovery efforts.
BOM Queensland rainfall and river conditions – Find out what weather issues are near you.
What to do before, during and after a flood – Emergency Management Australia’s guide to help Australians prepare for, live through and recover from flooding.
Road conditions map – Find out where your current road hazards are, and avoid accidents, closed roads and other hazards.
Recovery resources for businesses only
Disaster assistance loans – QRIDA delivers a broad range of financial assistance programs on behalf of state, territory and commonwealth governments.
Legal Aid – A guide to help you find the right help for your business after a flood.
Financial difficulty – Find contacts for financial help from the financial services industry.
If you are a sporting or community club, we strongly recommend reading our flood recovery tips, advice and resources for clubs.
Building climate resilience
There are many things you can do when lodging insurance claims and replacing your damaged goods to ensure that your assets are more flood resilient as well as being more energy and water-efficient. Procuring resilient and efficient products can lower your bills, save you on future flood damage costs and lower your environmental footprint. The below resources are designed to help you decide how to replace damaged goods to build back better.
Choice – A reliable resource to review and compare different products’ quality, price and water and energy efficiency.
GECA and EcoSpecifier – Websites that list and compare environmentally friendly products and items.
YourHome hot water systems – Australian Government energy efficiency information on different hot water systems.
YourHome lighting – Australian Government energy efficiency information on different lighting solutions.
YourHome appliances and technology – Australian Government energy efficiency information on different appliances and technology.
How to build flood resilience – A guide to help homeowners and businesses assess and build flood-resilient buildings.
Flood resilient design strategies – Different construction and design strategies to make buildings more flood resilient.
A contractor’s guide to rebuilding after a flood – Queensland Building and Construction Commission’s guide for the building industry to rebuilding homes, fixtures and buildings after a flood event.
Flood Resilient Building Guidance for Queensland Homes – Queensland Reconstruction Authority’s guide for building flood resilient homes.
Storm Resilience Guide – While your floors are important for flood resilience, storm resilience is all about your roof. We’ve worked with NRMA Insurance to develop a handbook that can help residents understand how to make their home more resilient to severe storms.
Flooding phone numbers
Life-threatening emergencies: 000
Brisbane City Council: 07 3403 8888
State Emergency Service (SES): 132 500
Energex (power lines): 13 19 62
Queensland Urban Utilities: 13 26 57 (13 23 64 for emergencies)
Community Recovery Hotline: 1800 173 349
Lifeline: 13 11 14